β
β
Imagine 1,00,000 users signing up for a class but only 20,000 of them attending them! Users didn't show up for the trial class in turn impacting post-trial class enrollment rates.
With only 20% of users joining the trial post-booking, WHJR wanted to increase their consideration and conversions significantly and solve the weak intent of users at the top funnel.
β
β
β
β
To solve gaps in the customer journey funnel from the top to the bottom, the idea was to create strategic interventions at various touch-points in individual user journeys.
As a solution, WHJR integrated Rephrase.aiβs synthetic media technology to leverage their celebrity's influence and impact and delivered hyper-personalized messages to parents and children, addressing each of them and as well as personalizing the course they signed up for.
β