6 Examples of New Employee Onboarding Training Videos You Can Make

Generative AI
November 13, 2023
9 min read

The journey of welcoming new employees into an organization is a crucial moment that sets the tone for their success and integration – a critical process that enables them to ease into the workplace and familiarize themselves with the ins and outs of the organization without feeling like an odd duck.

Now, gone are the days of boring old training videos that barely had enough important and actionable information for new employees to make use of. They were bulky, difficult to retain, and even difficult to get people to watch them.

Enter – catchy, interactive ones that make learning simple and super effective all thanks to the immense power of generative AI and your great script writing skills.

We’ve already debunked the fact that making interactive training videos is easy and fun, but the question remains – what types of interactive videos can I make to make my new employee’s onboarding smooth as butter?

Fret not! We’re here to help you understand the scope of which training videos you should be creating for your employees and why they are so important. In this blog post, we will embark on a journey to explore the realm of new employee onboarding training videos and the endless possibilities they offer. Without further ado, let’s dive into the details and figure out what kind of videos your workplace training program is missing.

1. A Training Video for a Virtual Tour of the Workplace

By integrating the physical environment within a digital medium, new employees can gain a comprehensive understanding of their surroundings even before stepping foot in the office. It provides an immersive and visual introduction to the physical space, allowing new hires to familiarize themselves with the layout, facilities, and resources of the workplace.

This virtual experience bridges the gap between the pre-employment stage and the first day on the job, easing the transition and reducing the anxiety that can come with navigating a new environment.

Additionally, a virtual workplace tour helps new employees develop a sense of belonging and connection to the organization. By showcasing different departments, workstations, collaboration areas, and common spaces, the video allows newcomers to envision themselves within the workplace culture.

Key information to cover:

  • Where the office is located
  • Driving directions, instructions, tips
  • How one can reach by car, cab
  • Parking instructions
  • How to get an access card
  • Where the workstations and collaboration areas are
  • Where the meeting rooms are
  • Pantry, canteen, coffee stations
  • Where the washrooms are
  • Where do different departments sit
  • Any other key facilities available

2. A Training Video with Introductions to Key Team Members

By showcasing the faces, roles, and backgrounds of key team members, new hires can put names to faces and gain insight into the diverse expertise and experiences within the organization. This personalized introduction fosters a welcoming environment, promoting a sense of camaraderie and teamwork right from the start.

Moreover, a video introducing key team members allows new employees to understand the organizational structure and the collaborative dynamics at play. Learning about the responsibilities and areas of expertise of various individuals helps newcomers navigate the organization more effectively, as they can identify the go-to persons for specific questions or support.

By providing a glimpse into the different teams and their functions, the video cultivates an understanding of the interconnectivity and collaboration required to achieve common goals. This knowledge empowers new employees to engage and interact with the right individuals, facilitating smoother communication and integration within the organization.

Key information to cover:

  • Name, designation, and information on reporting manager
  • Names of immediate team members
  • Information on each team member – what they work on, key projects they’re handling, their email IDs or Slack handles
  • Information of key stakeholders they’ll work with across departments
  • Fun facts or hobbies of each of these employees

3. A Training Video Featuring Testimonials from Existing Employees

Hearing firsthand accounts from current employees about their experiences, challenges, and successes can help new hires connect emotionally with the company – they provide an authentic and relatable perspective on the organization and its culture.

These testimonials offer valuable insights into the organization's values, work environment, and opportunities for growth, enabling new employees to align their expectations and aspirations accordingly.

Moreover, testimonials from existing employees serve as powerful motivators and sources of inspiration for new hires. By sharing stories of personal and professional development within the organization, these testimonials instill a sense of confidence and optimism in new employees.

They can envision their own potential growth trajectories and understand the possibilities for advancement and success. Hearing about the supportive nature of the workplace and the opportunities for collaboration and mentorship from their peers, new hires feel a sense of belonging and realize they are part of a team that values their growth and contributions.

Key information to cover:

  • Discuss significant milestones, achievements, and moments of growth or recognition
  • Employee experiences and stories that highlight the challenges they faced, how they overcame them, and the lessons they learned along the way
  • Emphasize the organization's core values and how they are demonstrated in day-to-day operations
  • Showcase the unique aspects of the company culture that make it a rewarding and inclusive place to work
  • Share examples of how existing employees have grown and advanced their careers within the organization
  • Highlight the various development programs, mentorship opportunities, and learning resources available
  • Discuss how the organization invests in employees' professional development and supports their career aspirations
  • Discuss the organization's commitment to work-life balance and employee well-being
  • Share testimonials that highlight the flexible work arrangements, wellness initiatives, and support systems in place
  • Illustrate how the organization promotes a healthy work-life integration to foster employee happiness and satisfaction

4. A Training Video on Leave Policies and Maintaining Well-Being

An onboarding video about leave policies and maintaining well-being is crucial in ensuring that new employees are informed about the organization's approach to work-life balance and the support available for their overall well-being.

This video serves as a valuable resource, outlining the various types of leaves and explaining the procedures for requesting and managing time off. By providing clarity on these policies from the outset, new employees can better plan and manage their personal and professional commitments, leading to improved work-life integration and reduced stress levels.

By emphasizing the importance of maintaining well-being, the video sends a strong message that the organization values its employees' health and happiness, ultimately fostering a culture that prioritizes work-life balance and employee self-care.

Key information to cover:

  • Full information on types of leaves – vacation, sick leave, parental, mental health day, menstrual – and how to avail them
  • Explain the eligibility criteria, duration, and process for requesting and approving leaves
  • Clarify the process for notifying supervisors or managers about planned or unplanned absences and any requirements for backup coverage
  • If the new employee is in a managerial position, clarify the process on how they can approve leaves for their reportees
  • Showcase wellness programs, such as gym memberships, mental health resources, and employee assistance programs, which can contribute to a healthy and supportive work environment
  • Emphasize the importance of open communication regarding leave requests and well-being concerns
  • Outline the channels through which employees can communicate their leave plans or seek support for their well-being
  • Set clear expectations regarding communication timelines, documentation requirements, and how to handle urgent situations

5. A Training Video Covering Important Role-Specific Information

Role-specific training videos are tailored to provide targeted and specialized training that directly aligns with the responsibilities and tasks associated with a specific role. By focusing on the unique requirements of each position, role-specific training videos ensure that new hires receive the knowledge and skills necessary to perform their job effectively from the very beginning.

One of the key benefits of role-specific training videos is their ability to deliver consistent and standardized training content. These videos provide a structured and standardized approach to training, ensuring that all new employees receive the same information and are equipped with the necessary tools to excel in their roles.

This consistency helps create a level playing field for new hires, irrespective of their background or prior experience, and promotes a cohesive work environment where everyone is working towards the same objectives.

These videos also enhance learning retention and engagement. Visual and interactive elements in these videos capture the attention of new employees and facilitate better understanding and comprehension of the training content. By presenting information in an engaging and accessible manner, these videos increase the retention of critical knowledge and skills.

Additionally, employees can revisit the videos as a reference resource whenever needed, allowing them to reinforce their learning and gain confidence in their role-specific tasks.

Key information to cover:

  • Detailed overview of the specific duties and responsibilities associated with the role
  • Key tasks, processes, and procedures that the employee will be responsible for
  • Expectations regarding performance standards, productivity, and quality of work
  • Various tools, systems, and software applications that are essential for performing the job and how to navigate and utilize these tools effectively
  • Any specific training or resources available to help employees master these tools
  • Share best practices and tips that will help employees excel in their role
  • Offer insights from experienced team members or subject matter experts
  • Provide guidance on time management, problem-solving, and any industry-specific knowledge that will contribute to success in the role

6. A Training Video on Tackling Difficult Customer Service Scenarios

No matter the department of your new employee, most employees – in some scenarios or the other – need to either interact with a customer or help another team resolve a difficult customer service situation.

To ensure that each employee in your organization is well versed with tackling difficult and sensitive situations like these, an onboarding video that addresses these can be a great tool to set your employees up for success. When they already have material handy on how to diffuse such situations quickly, they won’t need to rely on someone else to give them the information and delay the process.

Key information to cover:

  • Recognizing and empathizing with different customer emotions and behaviors
  • Acknowledging the impact of emotions on customer interactions
  • Active listening techniques to understand customer concerns fully
  • Using clear and concise language to convey information effectively
  • Calming upset customers and diffusing tense situations through positive communication
  • Identifying the root cause of customer issues and addressing them appropriately
  • Resolving conflicts with diplomacy, patience, and a focus on customer satisfaction
  • Dealing with demanding, irate, or difficult customers with professionalism
  • Applying de-escalation techniques to navigate challenging interactions
  • Demonstrating genuine empathy and understanding towards customer concerns
  • Recognizing the importance of self-care and managing personal stress in customer service roles
  • Utilizing stress management techniques to stay resilient and focused during challenging situations

Make your First New Employee Onboarding Training Video Now

By utilizing text-to-video AI tools like Rephrase Studio for onboarding, organizations can ensure consistent delivery of information, improve knowledge retention, and enhance the onboarding experience. New employees can access the video at their own pace, enabling them to review and revisit the content as needed, promoting self-directed learning.

Moreover, the AI-generated video can include interactive elements, such as quizzes or knowledge checks, to assess new employees' understanding of the onboarding content. Learners can engage with the video by answering questions, receiving instant feedback, and accessing additional resources for further learning.

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